We’re proud to ship to over 200 countries worldwide. All orders placed through SunglassesMe.com include free standard shipping.
Delivery times vary by location. Please allow additional time for processing and tracking updates. Typical delivery estimates:
| United States | 7–15 business days |
| Canada / UK / Europe | 10–20 business days |
| Australia / New Zealand | 12–25 business days |
| Central & South America | 15–30 business days |
| Africa | 15–30 business days |
Note: These estimates do not include our 1–3 business day processing time. Some products may ship faster or slower depending on your location and the supplier.
We work with reliable shipping partners including USPS, YunExpress, 4PX, and others. Express carriers like DHL or FedEx may be available at checkout in select regions.
Depending on your country’s policies, import taxes or customs duties may apply. These are the responsibility of the customer. We recommend checking with your local customs office before ordering.
Unexpected delays can happen due to customs inspections, holidays, weather events, or global disruptions. If your order is delayed beyond the normal window, we’ll work with our logistics partners to resolve it quickly.
Q: Do you ship internationally?
A: Yes! We offer free shipping to over 200 countries. If your country isn’t listed at checkout, contact us and we’ll assist you manually.
Q: How long will it take to receive my order?
A: Most orders arrive within 7–15 business days after processing. Some regions may take longer depending on customs and postal delays.
Q: Will I receive tracking information?
A: Yes! You’ll receive a tracking number via email as soon as your order ships.
Q: What if my order is delayed or hasn’t arrived?
A: If it’s past the expected delivery window, email us at support@sunglassesme.com and we’ll investigate or send a replacement.
Q: Will I be charged taxes or customs fees?
A: Possibly. Customs duties and import taxes vary by country and are the customer’s responsibility upon delivery.
Q: What is your return policy?
A: We offer a 15-day return window from the date your item is delivered. If it arrives damaged or incorrect, we’ll make it right.
Q: Can I cancel or change my order?
A: You can cancel or edit your order within 12 hours of purchase. After that, it may already be processing or shipped.
Still have questions? We’re here to help! Email us anytime at support@sunglassesme.com.
